Hey everyone, I'm looking for those who currently run an I-sopod to give me any kind of feedback on this please.
I have an opportunity to buy two I-sopods used at a great price. I've heard nightmare stories about their service to the US so I wrote them to get a feel from them and they didn't respond. Now that I think about it, the 3 new pod manufacturers I know of cite their experience with I-sopod as the reason they are now building their own! Sounds scary, so if you own an I-sopod, or have worked with one before, can you give me a warning or an assurance or something in between about it please?
Luke
I know we've had some email contact since you originally made this this post - But I would like to comment further as follows
On the subject of the 3 new manufacturers citing their poor experience with i-sopod as the reason they new build their own tanks - everyone should be aware that they will all say what suits their ends, which is to try and gain position in the market place.
The truth of the matter is that all 3 of them had asked on numerous occasions to be able to partner up with us and take over manufacture of the i-sopod. Both Float Pod and Genesis wanted to build the i-sopod in the US and either partner with us or build it under licence, whilst Dream Pod were interested in building it China with cheap Chinese labour and materials.
The fact that they wanted to build the i-sopod would tend to show they didn’t actually have too many concerns about the performance of the pod itself and if they had found us to be so sloppy in our service then it wouldn’t seem particularly sensible of them to be so keen to tie themselves up with us in a joint venture.
In the end we didn’t have a good enough feeling about any of them to want to partner up in anyway, and I think hindsight has shown this to have been a wise decision, especially the Float Pod which was actually made using an i-sopod unit being taken to a fibre glass facility and used as the master pattern to create the mould tooling for the Float Pod. Which is actually absolutely incredible as an action lacking in integrity & the full ramifications of that act, for both Float Pod and their customers, has yet to be played out.....
In regards to nightmare stores experienced by our North American customers, I would urge you and anyone to contact float centres to get an understanding of what our customers really think. We maintain regular contact with most of them and many talk about adding subsequent i-sopod units as their businesses grow.
To name but a few
Ray at Float Spot, TX
Joe at Urban Float, WA
James at Serene Dreams, NJ
Brent at The R.E.S.T. Centre, ON
We now have 150+ i-sopods in 25 countries around the world and have 10 full time members of staff. Parts are always kept in stock and are couriered directly to our customers and are usually with customers in a couple of days.
New news, The i-sopod will be manufactured in the US in 2014 which means the new kids on the block will have to come up with new scare stories.